BY PLACING YOUR ORDER WITH US, YOU AGREE TO OUR T&C’S, SHIPPING, AND RETURNS POLICIES.

We want you to be totally blown away with your purchases. If for any reason you’re not and you need to send something back to us, here’s what we can do:

 

EXCHANGE

We will happily exchange your goods if for any reason you are not happy with your purchase.
If you wish to exchange your items, you must notify us within 14 days of purchase. You can do this by emailing orders@thislittlelove.com.au, or calling 1300 600 886 within office hours (Mon, Weds-Thurs: 10am-3pm) and quoting your order number.

– Goods must not have been opened, used, or damaged by yourself prior to return.
– Goods to be exchanged must have the ‘returns’ slip filled out and received prior to the replacement item being sent out.
– For change of mind exchanges, return postage to This Little Love is at the expense of the customer.

 

CREDIT NOTE

We will happily issue you with a credit note if for any reason you are not happy with your purchase.
If you wish to receive a credit note, you must notify us within 14 days of purchase. You can do this by emailing orders@thislittlelove.com.au, or calling 1300 600 886 within office hours (Mon, Weds-Thurs: 10am-3pm) and quoting your order number.

– Goods must not have been opened, used, or damaged by yourself prior to return.
– Goods to be exchanged must have the ‘returns’ slip filled out and received prior to the replacement item being sent out.
– For change of mind returns, return postage to This Little Love is at the expense of the customer
– Credit notes are valid for 3 months from date of issue and cannot be replaced if the expiry lapses.

 

REFUND

Please choose carefully, as we are not required to give a refund if you change your mind or make a wrong decision and do not normally do so. However, we will happily provide a refund where goods are faulty, have been wrongly described, or are different to the product purchased from our website/at trade fairs.

If you wish to receive a refund, you must notify us within 14 days of purchase. You can do this by emailing orders@thislittlelove.com.au, or calling 1300 600 886 within office hours (Mon, Weds-Thurs: 10am-3pm) and quoting your order number.

– Accepting returned items is at the discretion of This Little Love.
– Return postage to This Little Love will be covered by This Little Love.

Delivery

$12.95 Standard Delivery $19.95 Express Delivery Free pick up for locals

Returns

Quick & easy 14 day returns and exchanges

Get in touch

ph: 1300 600 886 e: contact@thislittlelove.com.au Office hours: Mon, Weds-Thurs 10am-3pm
Join the Fun! @thislittlelove_au